Identifying your guests has never been more important as guests have come to expect personalized marketing communications. Capturing guest data and using this data to deliver personalized marketing communications is proven to increase customer spend and encourage loyalty. This is particularly relevant in the hospitality industry where competition is high.
Capture guest data using social login
Capture data in real-time when guests connect to your hotel Guest WiFi via our captive login portal. This data can include, name, contact, date of birth, hometown and much more. Segment the data and build detailed customer profiles. A seamless login using our tool ensures guest wifi experience is never affected and in return is more personalized.
Track guest footfall, dwell, entry and exit points and more with location analytics to help you understand your busiest periods and better manage staffing requirements.
Increase customer loyalty
Use the data captured to send personalized marketing communications to your guests. Offer discounts on hotel rooms, drinks at the hotel bar or make guests aware of upcoming promotions and events.
Increase likes & reviews
We know how important reviews are in the hospitality industry. Send automated review requests to your guests following their visit with our TripAdvisor WiFi connector.
We offer professional services that help businesses increase their organic reach to gain potential customers by implementing solutions that emphasize customer experience, customer engagement and business process optimizations.